FAQ's
FAQ's
- Where is your Pet Retreat located?
Fur Ball Story Pet Retreat is in Sector 63, Gurugram. The address is Kila no. 20, Nagli Umarpur, Sector 63, Near Swastik Hospital, Gurugram. You can also search for ‘Fur Ball Story Pet Retreat’ on Google Maps for navigation.
- What are the charges for swimming pool?
We have an entry fee of Rs.500 + GST for each dog. This includes access to our swimming pool, agility ground and one meal for the dog.
- Where is the swimming pool located?
The swimming pool is operational at the The Fur Ball Story Pet Retreat in Sector 63, Gurugram.
- What are the charges for pet taxi?
The pet taxi charges are Rs. 20 per km + GST.
- Is the pet taxi only available in Gurgaon?
Yes.
- What are the charges for dog boarding?
Charges for day boarding are Rs. 500 + GST and overnight charges may vary between Rs. 750 – Rs. 1000 + GST. We can also customize a package according to your needs.
- Do you provide dog training at home?
Yes, we do provide dog training services at home but only in select locations. For more information, get in touch with us.
- What will be duration of dog walks?
It will be a 30-minute walk.
- What kind of pet care services do you provide?
We provide Hydrotherapy, Dog training, Dog walking, Dog Boarding, Pet taxi and Pet Therapy. We also have 2 Dog Friendly Cafes in Gurgaon.
- How do I schedule pet care services? Can I meet the person who will be watching my pet?
For bookings, you can call or WhatsApp us at 9582112979. You are most welcome to visit our Pet Retreat in Sector 63, Gurgaon, and meet the staff as well.
- Do you provide any services for cats as well?
